Feeling sick and not sure what to do?
Contact the free 24/7 Nurse Health Line for people living in Texas.
When you or a family member is feeling sick, but you are not sure if you need to see a doctor or go to the hospital, contact the free Nurse Health Line. Experienced nurses in Texas will help you decide when and where to go for medical care. These trained nurses are available 24 hours a day, 7 days a week.
These trained nurses in the Houston area are available 24 hours a day, 7 days a week to help answer health questions by phone for people living in Texas.
There are two easy ways to contact us:
- Complete the Contact Us form at the right.
Hit SUBMIT and a nurse will call you within 30 minutes.
- Call (713) 338-7979 or toll-free (855) 577-7979,
or you can complete the Contact Us form at the right. A nurse will call you within 30 minutes.
Who Can Use the Nurse Health Line?
The Nurse Health Line is a free service available to anyone living in Texas. Whether you have health insurance or not, bilingual staff members are available to talk with you 24 hours a day, 7 days a week. You do not have to be a Memorial Hermann patient to use the Nurse Health Line.
How Does It Work?
When you contact the Nurse Health Line, experienced, bilingual staff members use their training and experience to conduct assessments by phone. They help people with their healthcare questions and assist them in choosing the right kind of care.
Will Someone Follow up With Me?
One of our staff members will call you the next day to answer any additional questions you may have, and to help ensure you were connected with the right care or resources. You are also welcome to call back at any time.
Nurse Health Line Facts
- Available to anyone in Texas
- Accessible 24/7
- Bilingual staff (English/Spanish) and interpreters available
For life-threatening emergencies, please call 911. The Nurse Health Line is not designed to assist with life-threatening conditions or emergencies.
The Nurse Health Line is funded by the Center for Medicare and Medicaid Services and Texas Health and Human Services Commission.
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* sponsored by Memorial Hermann Community Benefit Corporation